Aug 28, 2017
Aug 21, 2017
Recorded at SSOW Manchester, Gary Carter joins us and discusses his role at Credit Suisse being responsible for the offshoring program- supporting internal businesses as they look to move functions from the core business centers to the developed established offshore locations. He spends a lot of time discussing with...
Aug 14, 2017
Lee Coulter returns, and shares that IEEE automation standards were born out of a serious frustration that a lot of folks were having but that Lee was having at a chronic, nearly medical level. The IEEE Guide to Terms and Concepts on Intelligent Process Automation provides the industry with a lexicon which...
Aug 7, 2017
Alexander von Thielmann joins us from SSOW in Manchester where he shares that he’s running two lines of business- Business shared services which is CRM and sales related and business administration shared services which is more related to cash collection, tech services, etc. Both are non-mandatory to the client so-...