Oct 29, 2018

Siemen's Tobias Unger shows us the important deffierences in implementing chat bots as compared to humans: "Humans adapt, so humans are able to use the knowledge they have to deal with unexpected situations. Sally would never do that, because, you have to train each and every capability yourself. Of course, there...

Oct 22, 2018

Fernando Marossero on releasing the talent from the employee while implementing RPA: "That means to get the people to do things that must be done by people, let's say, to add value to find new ideas, to be devoted to find a different way of providing service in the different way of solving things. Even to find a...

Oct 15, 2018

Camilo De La Vega lays out Lego's philosophy of Continuoius Improvement: "One of them would be stressing the benefits of the change. We had to spend more time looking at different tools, and working with processes, and doing some other stuff that we might not have time to do right now. So stressing the benefits and...

Oct 8, 2018

Technicolor's Xavier Rodriguez shares his experience in successfully creating opportunity for yourself and your team: "Yeah, I like to be the best one, but also, I have learned that my team has to be the best one. So I work pretty closely with the people. Because, at one point, someone gave me the opportunity to keep...

Oct 1, 2018

Chuy Michel's take on how shared services enhance business relationships through globalization: "Globalization means, not only that we have instant access to any type of information or news around the world, but also based on the fact that more and more companies are diversifying. Many companies are placing...