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May 15, 2023

In this episode of GBS careers corner I talk to industry legend Deborah Kops. She's the founder or global business services consultancy Sourcing Change, an advisor in private equity the founder of the BPO Liberty Source and most recently she's focused on the crucial factor of talent.

Deborah has a unique perspective on...

May 8, 2023

SSON R&A reports that the three top priorities for shared services and GBS for impacting the overall workforce are driving headcount optimization, driving better integration and utilization of technology and driving enhanced performance.  

On today’s episode we’ll be looking at How Connected HR processes and...

May 4, 2023

As shared services continue to expand their scope of work, we see tremendous opportunities for HR services to integrate activities like employee relations.

SSON Research & Analytics data confirms 17% of shared services plan to bring ER into scope this year.

To better understand the pros and cons, Barbara Hodge, Global...