Aug 15, 2022
Welcome back SSONext! In this episode, you’ll find host Barbara Hodge in conversation with Sandeep Poddar, Head of the AkzoNobel GBS India Center and responsible for managing the BPO relationships, too. Sandeep is a GBS executive with decades of experience in designing and leading Global Business Services teams. His speciality is leading teams in virtual environments, implementing intelligent automation, driving business transformation and cross-functional collaboration.
Sandeep and Barbara dig into:
✅ Why it might be risky to
neglect business process outsourcing
✅ Insights into why 6 out of 10 GBS/SSOs are actively outsourcing
✅ How outsourcing has moved up in the delivery value chain
✅ Where ‘Centers of Excellence’ come into play
✅ Getting clarity on how to measure success in outsourcing
For the full details on that and a lot more, 🎧 listen to the episode 🎧
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