GBS Careers Corner: Dennis Lui on the power of collaboration to empower and upskill employees

Feb 21, 2023

In this episode of GBS Careers Corner we welcome to the podcast Dennis Lui, Chief Executive of VITAL Shared Services.  VITAL is the shared services arm of the Singapore Public Service. It serves over 100,000 public officers today across 100 Ministries, Departments, Organs of State and Statutory Boards in the areas of finance, human resources and procurement. It has become an award winning hub for innovation and a fantastic example of creative technology use which has been showcased at events worldwide. 

In this episode we spoke about:

• Collaborating with tech vendors and educational institutions to provide top level training which will enthuse your staff and give them purpose
• The three skills a shared services leader must develop 
• Using RPA and low-code technology to empower employees and give them powers of creation