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Jul 29, 2019

In this episode, Chris Gunning discusses his personal history with shared services as well as its evolution over the nearly 20 years he’s been in the industry. “We're now seen as a strategic asset for the business; an enabler to help drive value for the business; to be an incubator for technology, for reporting,...


Jul 22, 2019

Siemens’ Alexander Thielmann discusses the Fourth Industrial Revolution and its effect on the corporate landscape. The transformation Siemens has embarked on, aptly named Vision 2020 Plus, is a cultural one as much as it is a technology one. With a company as large as Siemens, Thielmann describes this sea change...


Jul 15, 2019

Caroline Basyn, Global CIO and GBS Officer at Mondelēz International, discusses the importance of setting a solid foundation before planning and executing a digital transformation. With an influx of data comes new problems to be solved. Instilling a cloud and data strategy, setting up a consumer-centric framework, and...


Jul 8, 2019

Andrew Parris, director of performance improvement at CRH, focuses his efforts on improving corporate functions across the board, including finance, IT, procurement, and HR. How does he do it? Data-backed benchmarking, implementation planning, and change management. Additionally, intelligent automation is taking a...


Jul 1, 2019

Manish Jain joins us and shares information on RBCs new Silent Listener Chat Bot: "We are building a silent listener chat bot, which will listen to the conversation when an agent and a client are having those discussions. While those discussions are happening, the chat bot or the silent listener is going to understand...