Sep 30, 2019
Deborah Kops, Tony Saldanha, and Lee Coulter are no strangers to shared services. On this episode, they discuss why they joined the The Startup Zone advisory board within SSON. Tony touches on the advantages and agility startups have. Startups are known for leveraging cutting-edge technology and shared services in a...
Sep 23, 2019
Suzanne Leopodi-Nichols discusses her role in UPS and how GBS has transformed the company. She goes on to define digital transformation as she sees it and reflects on the last 25 years of growth. As if she’s not busy enough, Suzanne recently joined The Startup Zone with SSON as an advisory. The give-and-take...
Sep 16, 2019
Steve Kato is the UX manager at John Lewis. He joins us at the Omnichannel Forum to discuss organizational change. Today’s consumer involves so many touchpoints it takes a corporation a collaborative way of thinking to reach them in an effective way. In order to get everyone on board from the top down, Steve...
Sep 9, 2019
Avi Bhagtani from Automation Anywhere joins us to talk about the impact of AI in driving end-to-end business transformation.
Deepak Subarao then joins us and shares the value of working smart and not hard: "If it doesn't add value to the business and if you don't get paid more, really there's no value by working...
Sep 2, 2019
Edda Blumenstein is a Ph.D. researcher at Leeds University. In this episode, she discusses her efforts to “…identify how honest retailers are supposed to survive in this dynamic environment that is constantly changing at a speed never seen before. I'm looking at how they can actually develop capabilities to do...