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Aug 22, 2022

Welcome back to SSONext! Hosts Barbara Hodge and Jordan Mullins sit down to chat about DATA on this episode. Specifically, how SSON uses all that data it collects through surveys over the year. The fact is, it’s all reflected back to the market to support shared services and GBS. Listen to this episode for the inside...


Aug 15, 2022

Welcome back SSONext! In this episode, you’ll find host Barbara Hodge in conversation with Sandeep Poddar, Head of the AkzoNobel GBS India Center and responsible for managing the BPO relationships, too. Sandeep is a GBS executive with decades of experience in designing and leading Global Business Services teams. His...


Aug 8, 2022

In this episode of SSONext, host Jordan Mullins ​​sits down with Tim Johnson, Head of Automation for the Suncorp Group, to talk about the blurring lines between the disciplines of shared services and IT.

Tim and Jordan dig into:

✅ How technology serves as a major driver, and the importance of rigour as...


Aug 1, 2022

In this episode of SSONext, host Barbara Hodge sits down with Volker Schrank, Senior Director of Global Employee Experience, Processes & Technology, at Mondelez. Volker’s body of work covers multi-industry HR transformation with a focus on HR diagnostics, strategy development and implementation, organization design,...