May 30, 2022
Today on SSONext, host Barbara Hodge sits down with Deborah Kops - Advisor to global business services organizations committed to survive and thrive. Deborah is now focused on their single most critical success factor -talent.
She is Managing Principal of Sourcing Change dedicated exclusively to shared services and outsourcing change management strategy. With experience as a shared services executive, buyer, provider, and private equity adviser, Deborah works with leading companies to manage globalization challenges.
Deborah and Barbara dig into:
✅ Why talent functions hardwired but models are agile
✅ What’s behind talent shortage in the shared services space?
✅ How COVID has affected the delivery models of organizations, making them lose the sense of entity
✅ The capabilities (not skills) and mindsets that shared services professionals need to focus on
For the full details on that and a lot more, 🎧 listen to the episode 🎧
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