Dec 19, 2023

So, we’ve reached the time of year where we start looking forward to 2024, and examining how we spend our time, where our priorities should lie and what we’re aiming to change and achieve for the year ahead. This can be in terms of career goals or goals for your business. In order to kick start that conversation and...

Nov 20, 2023

In this week’s episode we talk to Cristina Duta, Director Intelligent Automation, Global Business Services, Aecom, about the topic of How To Embrace A “We Are All Digital” Ethos Through Citizen Developers & Low-Code Solutions.

We discuss how, in 2023, the boundaries between IT and the business are rapidly...

Nov 7, 2023

Each year SSON run our Shared Services and GBS State of the Industry Survey. The survey provides crucial benchmarks on everything from people strategy to intelligent automation to what's driving shared services today. In this episode, SSON Research & Analytics, Chief Analyst, Barbara Hodge sits down with Tom Bangemann,...

Oct 30, 2023

This week Phil Searle, CEO and Chief Transformation Officer, Chazey Partners returns to the podcast along with Neil Spiers, SVP Global Business Services, Herbalife. In this conversation, the two dive into their lengthy partnership shedding light on “the art of the possible” in GBS. This includes, how Herbalife are...

Oct 25, 2023

In this episode we'll be talking about introducing Artificial Intelligence into the audit function.  And about how this concept is about enhancement of human skill not its displacement. Machine learning isn’t mimicry of human intelligence. It teaches machines to perform tasks and then to progressively improve...