SSONext

Ep.16: Jorgen Lislerud, Circle K

Jul 31, 2017

Recorded at the Nordic RPA & AI Summit in Stockholm, Jorgen Lislerud joins us and takes us through the Circle K rebrand making them a global organization representing convenience delivering great customer experience. The goal is for folks to understand that the Circle K logo means great people, great products, great...

Ep.15: Ricardo Badillo, Western Union

Jul 24, 2017

Ricardo Badillo joins us from SSOW US where he was dubbed by Episode 4 guest and CFO of S&P Dow Jones Indices, Manny Korakis, as best dressed individual. Ricardo is based in Costa Rica which is a bit of a Shared Services hub. He notes that the country actually been ranked as happiest in the world. Over the years work in...

Ep.14: Andrew Parris, Tarmac

Jul 17, 2017

Andrew Parris joins us from SSOW and discusses improving shared services, removing waste and automating activities. The corner has been turned in terms of automation. Andrew and the team did a feasibility study and determined that it was in fact viable in the organization. While yes, RPA is on the map, the focus is also...

Ep.13: SSOW Solution Tour

Jul 10, 2017

Made possible by IBM, we take a tour of the solution hall at SSOW in Manchester. This gives you an opportunity to get a quick understanding of the solutions that were represented at the event whether you attended…or not. We visit RPA consulting solutions, integrated automation services and document lifecycle...

Ep.12: Kathleen Bienkowski, Emory University

Jul 3, 2017

Recorded at SSOW Kathleen Bienkowski joins us and shares that she feels that her psych background has done her a world of good in simply relating to people in shared services. To that end, Kathleen says that in leadership, having a high EQ is one of the most important things. And that high EQ serves any leader well in...