Oct 2, 2024

Did you know that, according to SSON's State of the Industry Report 2024, over half of the SSO/GBS leverage outsourcing? However, the nuanced landscape of outsourcing can make talent management all the more difficult. 

So, in this week's episode, we delve into the critical talent management decisions shared services...

Sep 17, 2024

In this week’s episode we delve into the future of order to cash and the trends you should be looking out for in the next 12 months. We’re joined by Keith Cowart, Global Market Owner, Automated Finance at FIS, who gives his expert advice on improving order-to-cash processes. This includes how to create...

Jul 15, 2024

In this week's episode SSON talks to Wendy Walker, Solution Principal of Tax Information Reporting at Sovos, about IRS Modernization. Wendy unravells the always complicated world of tax and breaks down exactly what the latest IRS Modernization involves, how it will impact data protection and security, and the...

Jul 3, 2024

This week we're talking to Jonathan Tam, Head of APAC People Services, foodpanda. 

Jonathan is an experienced People Leader with more than 20 years in Operations and Project Management. He has supported areas across Customer Service, Information Technology, Banking and Finance, and Human Resource Delivery. Jonathan...

Jun 19, 2024

Last month, SSON ran one of their most successful Shared Services & Outsourcing Week Europe’s ever! Over 900 shared services and outsourcing professionals joined together in sunny Lisbon to discuss everything from Generative AI to change management to process intelligence.

 In order to give you a flavour of the trends...