Oct 31, 2022
In this episode of SSONext, host Barbara Hodge sits down with Emma Beaumont to talk about all things change management, and its pivotal importance for GBS leaders. A serial networker with a passion for brand messaging, communication and content that builds community, trust, and value, Emma is GBS Change Management & Communications Lead at JTI. She brings an Industry and SME focus across GBS, Digital Transformation, Technology, AI and Automation, Data Analytics, Shared Services and BPO.
Emma and Barbara dissect:
✅ A case study of how the
CM&C (change management and communications) team at JTI handled
the pandemic and managed operations
✅ Why change management has emerged as a critical enabler for GBS at JTI
✅ A foundational framework to guide GBS leaders in setting up a change management team (particularly as we move towards a post-pandemic recession)
For the full details on that and a lot more, 🎧 listen to the episode 🎧
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